Help & Support

We're here to help you succeed with WP Dash

How can we help?

Choose the support option that works best for you

Live chat

Get instant help during business hours. Available for all users.

Start chat

Feature requests

Have an idea for a new feature? Let us know what would make WP Dash better.

Submit feedback

Common questions

Quick answers to frequently asked questions

How do I add a new WordPress site to WP Dash?
To add a new site, install the WP Dash plugin on your WordPress site, go to the settings page and generate an activation code. Add the code to the WP Dash app. The plugin will then connect to your site.
What happens if I reach my site limit?
When you reach your site limit, you can either purchase additional slots for €20 each, or remove existing sites to free up slots. Slots are reusable and never expire.
Can I use WP Dash for client sites?
Absolutely! WP Dash is designed for agencies and freelancers managing multiple client sites. You can organize sites by client and manage them all from one dashboard.
Is my data secure?
Yes, we take security seriously. All data is encrypted in transit and at rest. We're GDPR compliant and hosted in the EU. We only collect the minimum data needed to provide our service.
How fast do you respond to support requests?
Free users typically receive responses within 48 hours. Paid users get priority support with responses within 24 hours. For urgent issues, live chat is available during business hours.
Do you have an affiliate program?
No, we don't have an affiliate program. If you want to promote WP Dash, we will gladly offer you as many slots as you need for your or your client sites.

Other ways to reach us

We're available through multiple channels

General inquiries

For business questions and partnerships

hello@wp-dash.io

Technical support

For help with WP Dash features

support@wp-dash.io

Privacy & legal

For privacy and legal questions

legal@wp-dash.io

Business hours

We're based in Germany and typically respond within 24 hours during business days.

Monday - Friday

9:00 AM - 6:00 PM CET

Weekends

Limited availability