Privacy Policy

Data protection & privacy

Last updated: 13.08.2025

Information we collect

We collect only the information necessary to provide our WordPress management service:

• Account Information: Email address, company name, and password (encrypted)
• Site Information: Domain names, WordPress versions, plugin/theme lists, and health status
• Usage Data: Login times, feature usage, and error logs
• Payment Information: Processed securely through our payment provider

How we use your information

Your data is used exclusively for:

• Providing and improving our WordPress management services
• Monitoring site health and security
• Processing payments and managing your account
• Sending important service updates and security notifications
• Providing customer support

Data security

We implement industry-standard security measures:

• All data is encrypted in transit (HTTPS) and at rest
• Access to your data is restricted to authorized personnel only
• Regular security audits and penetration testing
• Secure hosting infrastructure in EU data centers

Data retention

We retain your data only as long as necessary:

• Account data: Until you delete your account
• Payment records: As required by law (typically 7 years)
• Support communications: 2 years for service quality

Your rights

Under GDPR, you have the right to:

• Access all personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent for data processing
• Lodge a complaint with supervisory authorities

Third-party services

We use a limited number of trusted third-party services:

• Hosting: EU-based data centers with GDPR compliance
• Payment Processing: LemonSqueezy (PCI DSS compliant)
• Analytics: Self-hosted analytics to avoid external tracking

Cookies

We use essential cookies for:

• Session management and authentication
• Remembering your preferences
• Security and fraud prevention

No tracking or advertising cookies are used.

Contact information

For privacy-related questions or to exercise your rights:

• Email: privacy@wp-dash.io
• Address: Webleon GmbH, Zeppelinstr. 11, 85748 Garching